Career Details

Summary

Job Title: Service Technician

Job Category: Technician

Department/Group: 600

W/C Class Code: 3808

Location: Anaheim

Travel Required: 20% Domestic

Salary Range: $36-40

Position Type: Non-Exempt Hourly

Reports To: Service Manager

Effective Date: Immediate

Will Train Applicant(s): As required

Job Summary:
Service Technician is responsible for servicing of electric vehicles, which include diagnose and repair of EV drive system, electrical, steering, suspension, braking, air conditioning, etc. to specification. Preform occasional CHP inspections, plus completing open service campaigns.

Job Description

Role and Responsibilities

  • Perform routine preventive maintenance services and document accordingly.
  • Provide mobile diagnostic and repair support to local fleet.
  • Handle advanced diagnostics troubleshooting of vehicle issue and perform repairs as needed.
  • Collaborate with engineering on complex failures and support team throughout root cause analysis process.
  • Perform software programming, capture CAN data during failure events, and interpret Telematic information.
  • Support cross functional teams and assist with pre-production vehicle builds.
  • Improve efficiency in service procedures without compromising quality and safety of the repair.
  • Support campaigns and containment initiatives.
  • Ability to operate passenger shuttles for test drives and transporting between offsite venders.
  • Excellent interpersonal skills and a professional attitude to providing excellent customer service as a representative of employer.
  • Responsible for documenting service department generated work orders.
  • Ensuring that the shop is in excellent condition in regard to cleanliness, safety, and equipment condition to maintain high-quality service.

Qualifications and Educational Requirements

  • Minimum of 10 years of experience as an automotive technician working in a dealership for major brands (heavy line technician pr