Job Title: Service Technician
Job Category: Technician
Department/Group: 600
W/C Class Code: 3808
Location: LAX Location
Travel Required: 20% Domestic
Salary Range: $34-38
Position Type: Non-Exempt Hourly
Reports To: Service Manager
Will Train Applicant(s): As required
Job Summary:
Service Technician is responsible for servicing of electric vehicles, which include diagnose and repair of EV drive system,
electrical, steering, suspension, braking, air conditioning, etc. to specification. Perform routine PM inspections, plus
completing open service campaigns.
Job Description
Role and Responsibilities
- Manage PM and DOT periodic inspections and repairs.
- Perform all Phoenix EV preventive maintenance services and document accordingly.
- Handle advanced diagnostics troubleshooting of vehicle issue and perform repairs as needed.
- Tasks include software programming, capturing CAN data during failure events, and interpreting Telematic
information.
- Control inventory levels to maintain functional service facility.
- Support cross functional teams and assist with pre-production vehicle builds.
- Improve efficiency in service procedures without compromising quality and safety of the repair.
- Support campaigns and containment initiatives.
- Ability to operate passenger shuttles for test drives and transporting between offsite venders.
- Excellent interpersonal skills and a professional attitude to providing excellent customer service as a representative
of employer.
- Responsible for documenting service department generated work orders.
- Ensuring that the shop is in excellent condition in regard to cleanliness, safety, and equipment condition to maintain
high-quality service.
Qualifications and Educational Requirements
- Minimum of 8 years of experience as an automotive technician working in a dealership for major brands (heavy line
technician preferred).
- Preferred EV/HV experience.
- ASE Master Certified technician preferred.
- Motivated self-starter with high level of initiative and ability to work independently.
- Required to lift, move and carry up to 50 pounds.
- Qualified individual must maintain his own technician standard level of tools to perform duties.
- Extensive working knowledge of automotive equipment and servicing methods.
- Be proficient with using Microsoft Office, and ability to learn service generated software programs.
- Strong written and verbal communication skills.
- Excellent interpersonal skills and a professional attitude.
- Must be able to speak, read and write English as it relates to the job requirements.
- Must be willing to submit to a background check and drug screen.
- Professional appearance and work ethic.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet
the ongoing needs of the company.